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Sales & Marketing Campaign Automation

AI Solutions
for Marketing & Customer Service

Your business respondsis onlinesellsbooks clientsworksconvertsearnsgrows
24/7 like a machine

WAAI fully integrates into every business process and becomes an indispensable player on your team. It knows your staff and remembers every customer personally.

Start Now → Request a Demo

Full integration with:

Platform

Every customer. Every channel. One system.

The platform unifies communication channels, data and operational processes in a single environment, closing the full customer cycle — from first contact to repeat sale and ongoing support.

01

Automation

Calls · WhatsApp · E-mail · Website chat

  • Phone calls

    The AI agent makes and answers calls. Always polite, always patient.

  • WhatsApp

    Connects to your number in one click and runs the entire conversation with customers for you.

  • E-mail

    An autonomous engine for inbound service and outbound marketing campaigns.

  • Website chat

    Knows your catalog, prices and services. Sells and consults 24/7 in any language.

02

AIM CRM

A CRM driven 100% by AI

  • For marketing and service

    A complete toolkit of analytics and automation for sales, marketing and support.

  • Streaming event recording

    The AI agent writes calls, WhatsApp and e-mail into the customer card itself — with status and history.

  • Classification and order

    Automatic database segmentation, pattern and trend detection.

  • Personal approach

    Analyzes customer status, builds and executes a personal plan of work for each one.

03

AI Marketing

Launching and running campaigns

  • Auto sales funnels

    Multichannel automated funnels, fully managed by the AI agent.

  • Monitoring and analytics

    Lead capture and sorting through the CRM. Full analytics for every event.

  • Anti-ban and anti-spam

    Unique wording for every message, channel warm-up, smart sending schedule.

  • Predictions and testing

    A virtual sandbox simulating customer behavior — before the real campaign goes live.

04

Tech Support

AI-driven resolution of customer issues

  • Customer service

    Knows the customer's history and context. Always polite and composed in conversation.

  • Tech support

    Solves technical problems, troubleshoots failures and helps with setup remotely.

  • Consultations

    Connected to constantly updated knowledge sources — answers like a true product expert.

  • Onboarding

    A personal AI assistant for any business question — for every customer.

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AI Solutions for
all business missions

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AI agents for sales

Convert visitors into buyers. Master sales techniques and funnels, know your catalog, handle objections, and guide customers to the deal.

AI integrations into business processes

Deep embedding into the core of your business. Unified logic, automation at every level, and a full real-time picture of operations.

Business automation

Automate bookings, process requests, send follow-ups and run routine tasks — without any staff involvement.

AI agents for customer service

Lead the customer end-to-end — from the first question to the closed deal. No scripts, no escalations, at the level of an experienced manager.

Everything you need
for salesgrowthservicebookingssupportrevenue
in the new era

WAAI is an enterprise AI platform. Customer-facing AI agents, deep integration with your CRM, ERP, and operational systems, end-to-end analytics, and business process automation — unified in a managed stack with enterprise-grade SLA, security, and support.

  • AI agents for communication

    Voice, chat, messengers, and email — a single agent that knows your product and policies and drives every customer to outcome on any channel.

  • Deep IT-landscape integration

    Two-way connection with CRM, ERP, BPM, billing, and internal systems. AI becomes a first-class participant in your operational core.

  • End-to-end analytics & BI

    Every interaction, action, and decision is tagged, stored, and surfaced in dashboards for audit, forecasting, and decision-making.

  • Business process automation

    Requests, approvals, documents, and routine operations are executed by AI without human touch — with guaranteed quality and full traceability.

  • Governance, security & SLA

    Role-based access, data isolation, full audit logs, and an enterprise-grade SLA contract. On-prem and private deployments supported.

NovaTech Industries

online

«There are things AI should never do»
Dmitry LivshitzWAAI CEO & Founder
3 sec
vs. 40 min for humans
AI replies in 3 seconds. Industry average for enterprise contact centers — 40 minutes (Salesforce State of Service 2026). Leads answered within 5 minutes convert 8× more often (MIT)
78%
First-contact resolution
78% of inquiries closed without escalation to a human agent. Industry benchmark — 50–55% (Zendesk CX Trends 2026)
+27%
Recovered lost sales
Leads that used to slip away — after-hours, abandoned carts, forgotten threads — pulled back into the funnel automatically
−62%
Operational errors
Every conversation follows the same protocol. No human factor, no skipped steps, no inconsistent reading of deal terms

A partner-grade contract

A fixed implementation package with clearly defined boundaries of responsibility.

Predictable project economics on a 12-month horizon.

Start Now →

Enterprise AI solutions for business

A production-ready enterprise platform: secure deployment, integration into your stack, and transparent service terms.

Standardized rollout, tailored to each customer.

Feature WAAI Sierra Decagon Salesforce Agentforce
Data isolation & encryption keys BYOK + customer KMS · single-tenant Multi-tenant SaaS Multi-tenant SaaS Multi-tenant + Shield (paid add-on)
Security & AI governance certifications SOC 2 II · ISO 27001 · ISO 42001 · GDPR DPA SOC 2 II · ISO 27001 SOC 2 II SOC 2 II · ISO 27001
On-prem / Private cloud / VPC On-prem, VPC, SaaS SaaS only SaaS only Hyperforce only
SLA: uptime, latency, RTO/RPO 99.95% · p99 < 800ms · RTO 4h / RPO 15m 99.9% standard 99.9% standard 99.9% Hyperforce
IP indemnification & liability cap Full IP indemnification · cap = 12mo fees · exit + portability Standard MSA · cap 6mo Standard MSA · cap = fees Salesforce MSA · capped

Choose Your Plan

Top-tier AI solutions — for serious businesses

Mini
Sales & customer service
$59
per month
A top-tier solution for small business. A real boost to sales and service.
  • 3–5 closed tickets per day
  • 3–5 new leads per day
  • Top-tier LLM models
  • Website integration
  • Product sync (unlimited)
  • Gmail / Calendar sync
  • Analytics & reports
  • 24/7 technical support
Choose Plan →
Basic
Sales | customer service | API
$269
per month
The full range of AI integrations for mid-size business. Easily replaces 3–4 employees.
  • 15–25 closed tickets per day
  • 15–25 new leads per day
  • Top-tier LLM models
  • Website integration
  • WhatsApp number
  • WhatsApp AI agent
  • Telegram AI agent
  • Product sync (unlimited)
  • Gmail / Calendar sync
  • Monday sync
  • Priority sync
  • In-chat payments (Cardcom)
  • Analytics & reports
  • 24/7 technical support
Choose Plan →
Enterprise
AI Microservices full bundle
$1,890
per month
All WAAI systems and AI Microservices pushed to their limits. The absolute standard of quality.
  • 800–1000 closed tickets per day
  • 800–1000 new leads per day
  • Business process integration (BPM)
  • Outbound AI voice calls
  • Inbound AI voice calls
  • Website integration
  • WhatsApp number
  • WhatsApp AI agent
  • Telegram AI agent
  • Product sync (unlimited)
  • Gmail / Calendar sync
  • Monday sync
  • Priority sync
  • In-chat payments (Cardcom)
  • CRM API
  • Rivhit integration
  • Analytics & reports
  • Monthly live consulting
  • Full AIM API access
  • Conversational Audit
  • Lost Lead / Revenue Leak Audit
  • Response Time Audit
  • Top-tier LLM models
  • 24/7 technical support
Contact us →
«There are things AI should never do»
Dmitry LivshitzWAAI CEO & Founder

Frequently Asked Questions

Where is data physically stored? Is data residency supported?
Contractual data residency: EU (Frankfurt / Amsterdam), Israel (Tel Aviv), and optionally US-East (Virginia). All customer data — conversations, embeddings, logs, operational snapshots, backups — never leaves the boundaries of the selected region.

For SaaS deployments we use AWS / Azure with account-level residency pinning. For VPC and on-prem deployments, data stays entirely inside your infrastructure. Full sub-processor list and Data Processing Addendum (DPA, GDPR Art. 28) are provided before MSA execution.
How are data isolation and BYOK implemented?
Single-tenant architecture: each customer gets an isolated VPC with dedicated databases, message queues, and runtime. No shared compute or shared storage between tenants — ever.

BYOK is supported via AWS KMS, Azure Key Vault, and GCP KMS — master keys remain in your cloud account. WAAI operates through cross-account roles with encrypt/decrypt grants only, never holding the keys themselves. AES-256 encryption at rest for all persistent data, TLS 1.3 for all network traffic. Key rotation policy, incident response procedure, and architectural diagrams are included in the DD pack.
What deployment models are available?
Three options:

SaaS Managed — WAAI-managed cloud, fastest time-to-value (4–6 weeks), best fit for non-regulated workloads.

VPC Dedicated — isolated tenant inside your AWS / Azure / GCP account, integrated with your IAM / SSO / SAML / VPN, full network policy control on your side.

Full On-Premise — Kubernetes cluster in your data center, optionally air-gapped (no outbound internet), with support for self-hosted LLMs (Llama, Mistral, custom).

All three options run on a single codebase — your choice does not constrain platform functionality.
What does the SLA include and what are the service credits?
Contractual SLA: 99.95% monthly uptime, p99 latency < 800 ms, RTO 4 hours / RPO 15 minutes.

Service credits on breach: 10% of monthly fees if uptime drops below 99.95%, 25% below 99.5%, 50% below 99.0%. Credits are applied automatically in the next billing cycle — no ticket required.

Public status page with 24-month uptime history, post-mortem incident reports within 24 hours, and PagerDuty / Opsgenie integration for real-time alerting on the customer side.
Is our data used to train shared models?
No. Conversation content, documents, knowledge bases, and customer metadata are never used to train foundation models or any model that other customers see. This is contractually enforced in the MSA and DPA.

Fine-tuning is performed only on your data and only inside your dedicated tenant. All weights of fine-tuned models belong to the customer and can be exported in standard formats (GGUF, safetensors) at contract termination.

WAAI maintains zero-data-retention agreements with upstream LLM providers (OpenAI Enterprise, Anthropic, Azure OpenAI) — inference requests and responses are not stored at the provider.
How are hallucinations and answer quality controlled? Is there human-in-the-loop?
A multi-layer governance stack:

1. Constrained generation — RAG verification of every factual claim against your knowledge base; unsourced answers are blocked.
2. Confidence-score gating — low model confidence automatically escalates the conversation to a human operator via the HITL queue.
3. Topic boundaries — out-of-scope requests (legal advice, medical diagnoses, etc.) are blocked at policy level and routed to HITL.
4. Full audit log — every AI agent reply is stored with the full trace: prompt used, RAG sources, confidence score, model version.

Aligned with ISO/IEC 42001 (AI Management Systems) and EU AI Act 2026 requirements for high-risk use cases.
What happens at contract termination? Vendor lock-in?
Exit policy is contractually defined in the MSA: a 90-day transition window post-termination, during which WAAI commits to a technical handover to your in-house team or to another vendor.

Full data export in open formats: conversations and metadata as JSON / Parquet, fine-tuned model weights as GGUF / safetensors, agent configurations and prompt templates as YAML. No proprietary formats. No encrypted-only exports.

All integrations are built on open APIs (OpenAPI 3.1 / AsyncAPI 2.6) — after migration you can plug any other AI platform into the same endpoints without rewriting client code.

Here's why our AI agents are smarter

Every customer message passes through a data orchestrator, real-time prompt clustering, and connected tools — before the AI agent delivers a precise response.

WAAI platform architecture diagram
«There are things AI should never do»
Dmitry LivshitzWAAI CEO & Founder

Your AI agent
is ready for customers